Automate customer service
using AI Agents
Scale multi-channel customer interactions with Conversational AI — swift setup in minutes
14-day free trial
No credit card required
Cancel anytime
Trusted from innovative startups to leading enterprises
to simplify workflows, enhance support and achieve tangible results
80% First Contact Resolution (FCR)
Reach Superior Customer Satisfaction (CSAT) ~90%
75% AI Resolution Rate for Customer Inqueries
AI Agent and Knowledge Base
Struggling with high volumes of customer inquiries?
Empower your AI Agent with advanced Large Language Models to deliver precise and conversational responses. Ensure your customers and employees always have the support they need — seamlessly integrate your knowledge base with just one click.
Claudio Carnevali
CEO of Trackting
Great product and support from the team. Finally an AI based chat made for humans: codeless and super easy to use! 5
LLM integration
Enhance service efficiency with Gen AI-driven automation
Revolutionize customer engagement and internal processes with our ChatGPT-enhanced smart AI Agent, or integrate your own LLM for personalized automation.
Jorge M Finochietto
Virtual Ed Tech Secretary at Universidad Nacional de Córdoba
Our team is now free to focus on what matters thanks to Tiledesk’s Generative AI Agent handling over 20,000 monthly queries, cutting costs and saving time.
Human Agent handover
Facing complex queries that AI can't solve?
Tiledesk bridges the gap between the swift AI responses and the indispensable human insight.
Our unique framework is designed to escalate complex issues from AI to real people without missing a beat, ensuring your customers always get the expert help they need.
Mauro Merico
IT Manager at Unisalento
With Tiledesk, we've turned potential customer service pitfalls into peaks of excellence. Our seamless transition from AI to human support has not only improved resolution times but also enhanced customer satisfaction, making every interaction a testament to our commitment to service.
Ready to convert customer interactions into sales with proactive WhatsApp messaging?
WhatsApp Outreach
From your CRM to your User’s WhatsApp
Achieve 7X reduction in the sales cycle and 10X return on advertising spend (ROAS) by dispatching WhatsApp marketing messages in a personal environment, thereby building long-lasting and beneficial customer relationships.
Recommended by leading industry experts
Tiledesk achieves top honors in conversation automation
Tiledesk is proud to be recognized for its excellence in conversation automation.
We have been awarded the following:
ENTERPRISE
Customer Service Solutions Powered by AI
Transform your enterprise customer service with Tiledesk's robust features designed for high-scale, secure, and adaptable support operations.
Community
Join our Open Source Community of AI Agents Creators and Conversation Designers
Step into a world where collaboration and innovation meet
Tiledesk's open source community is the hub where AI enthusiasts, chatbot developers, AI Agents creators and conversation designers converge to shape the future of conversational AI.
AI Agents Templates
Are you looking for a competitive edge in automation?
Easily import and export ready-to-use templates. Benefit from the expertise of our AI Agents creators, stay ahead and achieve immediate results.
Get Started
Leverage automation for excellent customer interactions
Automate your customer interactions, save time and boost sales
14-day free trial
No credit card required
Cancel anytime