Display SLA Escalation Progress Bar and Its Remark (Breach or Within Escalation) at Ticket Zoom Screen
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Updated
Sep 8, 2023 - Perl
Display SLA Escalation Progress Bar and Its Remark (Breach or Within Escalation) at Ticket Zoom Screen
Extend OTRS Dynamic Statistic Module to Include SLA Remark Status(Within/Breach SLA)
Add a description, image, and links to the service-level-agreement topic page so that developers can more easily learn about it.
To associate your repository with the service-level-agreement topic, visit your repo's landing page and select "manage topics."