Sumo Logic Status

North America 1 (US1)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

North America 2 (US2)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

America Federal (FED)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 1 (EU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 2 (DE)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Australia (AU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Japan (JP)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Canada (CA)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

India (IN)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

0

Upcoming Maintenances

0

Maintenances Last 30 Days

External Services

History (Last 7 days)

Problem with Logs AlertingDegraded Performance

Incident Status

Degraded Performance

Components

North America 2 (US2)

Services

Logs Alerting

June 5, 2024 12:13AM UTC

[Investigating] We are currently investigating reports of problems with Logs Alerting. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

June 5, 2024 1:25AM UTC

[Resolved] We are no longer seeing issues with Logs Alerting and normal operation has been restored at this time.

Problem with Logs Searches and Data IndexingDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Logs Searches, Data Indexing

June 4, 2024 5:22PM UTC

[Investigating] We are currently investigating reports of problems with Logs Searches and Data Indexing. The symptoms are: latency in processing and displaying log data and latency in processing and displaying security data. We will provide more information soon.

June 4, 2024 6:00PM UTC

[Monitoring] We have implemented a fix for the issue affecting Logs Searches and Data Indexing. The symptoms are: latency in processing and displaying log data, slowness in execution of log queries, latency in processing and displaying security data. We are currently monitoring the results.

June 4, 2024 9:19PM UTC

[Resolved] We are no longer seeing issues with Logs Searches and Data Indexing and normal operation has been restored at this time.

Problem with Metrics CollectionDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Metrics Collection

June 4, 2024 12:11PM UTC

[Monitoring] We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

June 4, 2024 1:00PM UTC

[Resolved] We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

Problem with Metrics CollectionDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Metrics Collection

June 3, 2024 12:14PM UTC

[Investigating] We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

June 3, 2024 12:37PM UTC

[Resolved] We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

StatusHistory

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External Services

History (Last 7 days)

Problem with Logs AlertingDegraded Performance

Problem with Logs Searches and Data IndexingDegraded Performance

Problem with Metrics CollectionDegraded Performance

Problem with Metrics CollectionDegraded Performance

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