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Cameras on wifi report "could not get stream info" after recent power outage #692

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kavemang opened this issue Dec 10, 2023 · 12 comments
Open

Cameras on wifi report "could not get stream info" after recent power outage #692

kavemang opened this issue Dec 10, 2023 · 12 comments

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@kavemang
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I have a total of 5 cameras on my system and after a recent power outage my two wifi cams consistently report "Could not get needed stream information. Missing at least on of ect ect"

I tried setting all values for height, width, fps and codec manually but Viseron still reports the exact same error for the wifi cams after restart

Nothing change in my config between the power outage and now and I've tried restarting the cams thinking maybe they are not responding to probe
@roflcoopter
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Got a similar report here #691

Seems FFProbe is acting up. Not sure why it starts happening randomly.
Will investigate if i can move to something else instead of FFprobe.

In the meantime you can get around the issue by following this #506 and specifying the options according to your camera

The error message is missleading, sorry about that.
You need to specify width, height, fps, codec and audio_codec

Im guessing you are missing audio_codec. If your camera does not have audio you simply set audio_codec: null

@kavemang
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kavemang commented Dec 11, 2023 •
edited

This is my config section atm

      width: 2560
      height: 1440
      fps: 30
      codec: h265
      audio_codec: null

for audio_codec ive so far tried null, aac, AAC

my stream is RTMP and I think should be AAC basec on the camera type

the weird thing is this only started after my power outage and only for wifi cams, ive been using Viseron for more than a year I think without issue

PS: i wasnt clear here, still can't get the feed to fire up, same error

@roflcoopter
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Hmm interesting.
Can you provide your full config as well as debug logs from the startup?

logger:
  default_level: debug

@kavemang
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Should this logger line be at the bottom of my config or included as a environment variable for the docker container?

@bsyomov
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bsyomov commented Dec 30, 2023

This line for config. https://viseron.netlify.app/components-explorer/components/logger

@kavemang
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kavemang commented Mar 28, 2024 •
edited

Log below, the issue is with cameras 2 and 4
@roflcoopter

[2024-03-27 23:41:22] [INFO    ] [viseron.components] - Setting up domain motion_detector for component mog2 with identifier camera_4
[2024-03-27 23:41:22] [INFO    ] [viseron.components] - Setting up domain object_detector for component darknet with identifier camera_4
[2024-03-27 23:41:22] [INFO    ] [viseron.components] - Setting up domain nvr for component nvr with identifier camera_4
[2024-03-27 23:41:22] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_3] - Getting stream information for rtmp://*****:*****@10.0.0.87:1935/bcs/channel0_main.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:22] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_3] - FFprobe command: ffprobe -hide_banner -loglevel error -print_format json -show_error -show_entries stream=codec_type,codec_name,width,height,avg_frame_rate rtmp://*****:*****@10.0.0.87:1935/bcs/channel0_main.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:22] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_2] - Stream information from FFprobe: Width: 2560 Height: 1440 FPS: 24 Video Codec: h265 Audio Codec: aac
[2024-03-27 23:41:22] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_2] - Getting stream information for rtmp://*****:*****@10.0.0.73:1935/bcs/channel0_sub.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:22] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_2] - FFprobe command: ffprobe -hide_banner -loglevel error -print_format json -show_error -show_entries stream=codec_type,codec_name,width,height,avg_frame_rate rtmp://*****:*****@10.0.0.73:1935/bcs/channel0_sub.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:22] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_4] - Getting stream information for rtmp://*****:*****@10.0.0.122:1935/bcs/channel0_main.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:22] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_4] - FFprobe command: ffprobe -hide_banner -loglevel error -print_format json -show_error -show_entries stream=codec_type,codec_name,width,height,avg_frame_rate rtmp://*****:*****@10.0.0.122:1935/bcs/channel0_main.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:22] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_1] - Getting stream information for rtmp://*****:*****@10.0.0.180:1935/bcs/channel0_main.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:22] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_1] - FFprobe command: ffprobe -hide_banner -loglevel error -print_format json -show_error -show_entries stream=codec_type,codec_name,width,height,avg_frame_rate rtmp://*****:*****@10.0.0.180:1935/bcs/channel0_main.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:26] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_1] - Stream information from FFprobe: Width: 2560 Height: 1920 FPS: 11 Video Codec: h264 Audio Codec: aac
[2024-03-27 23:41:26] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_1] - Getting stream information for rtmp://*****:*****@10.0.0.180:1935/bcs/channel0_sub.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:26] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_1] - FFprobe command: ffprobe -hide_banner -loglevel error -print_format json -show_error -show_entries stream=codec_type,codec_name,width,height,avg_frame_rate rtmp://*****:*****@10.0.0.180:1935/bcs/channel0_sub.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:26] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_4] - Stream information from FFprobe: Width: 2560 Height: 1440 FPS: 9 Video Codec: h264 Audio Codec: aac
[2024-03-27 23:41:26] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_4] - Getting stream information for rtmp://*****:*****@10.0.0.122:1935/bcs/channel0_sub.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:26] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_4] - FFprobe command: ffprobe -hide_banner -loglevel error -print_format json -show_error -show_entries stream=codec_type,codec_name,width,height,avg_frame_rate rtmp://*****:*****@10.0.0.122:1935/bcs/channel0_sub.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:27] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_3] - Stream information from FFprobe: Width: 2560 Height: 1920 FPS: 16 Video Codec: h264 Audio Codec: aac
[2024-03-27 23:41:27] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_3] - Getting stream information for rtmp://*****:*****@10.0.0.87:1935/bcs/channel0_sub.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:27] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_3] - FFprobe command: ffprobe -hide_banner -loglevel error -print_format json -show_error -show_entries stream=codec_type,codec_name,width,height,avg_frame_rate rtmp://*****:*****@10.0.0.87:1935/bcs/channel0_sub.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=*****
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_2] - Stream information from FFprobe: Width: 640 Height: 352 FPS: 0 Video Codec: h264 Audio Codec: aac
[2024-03-27 23:41:31] [ERROR   ] [viseron.components] - Uncaught exception setting up domain camera for component ffmpeg: Could not get needed stream information. Missing at least one of width, height, fps or codec. You can specify the missing information in the config to circumvent this. Width: 640 Height: 352 FPS: 0 Codec: h264
Traceback (most recent call last):
  File "/src/viseron/components/__init__.py", line 418, in setup_domain
    result = domain_module.setup(
  File "/src/viseron/components/ffmpeg/camera.py", line 304, in setup
    Camera(vis, config[identifier], identifier)
  File "/src/viseron/components/ffmpeg/camera.py", line 319, in __init__
    self.stream = Stream(config, self, identifier)
  File "/src/viseron/components/ffmpeg/stream.py", line 113, in __init__
    self._substream = self.get_stream_information(config[CONFIG_SUBSTREAM])
  File "/src/viseron/components/ffmpeg/stream.py", line 260, in get_stream_information
    raise StreamInformationError(width, height, fps, codec)
viseron.exceptions.StreamInformationError: Could not get needed stream information. Missing at least one of width, height, fps or codec. You can specify the missing information in the config to circumvent this. Width: 640 Height: 352 FPS: 0 Codec: h264
[2024-03-27 23:41:31] [ERROR   ] [viseron.components] - Setup of domain camera for component ffmpeg with identifier camera_2 failed
[2024-03-27 23:41:31] [ERROR   ] [viseron.components] - Unable to setup dependencies for domain motion_detector for component mog2. Failed dependencies: ['domain: camera, identifier: camera_2']
[2024-03-27 23:41:31] [ERROR   ] [viseron.components] - Unable to setup dependencies for domain object_detector for component darknet. Failed dependencies: ['domain: camera, identifier: camera_2', 'domain: motion_detector, identifier: camera_2']
[2024-03-27 23:41:31] [ERROR   ] [viseron.components] - Unable to setup dependencies for domain nvr for component nvr. Failed dependencies: ['domain: camera, identifier: camera_2', 'domain: motion_detector, identifier: camera_2', 'domain: object_detector, identifier: camera_2']
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_1] - Stream information from FFprobe: Width: 640 Height: 480 FPS: 14 Video Codec: h264 Audio Codec: aac
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_1] - Running cleanup
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_1] - Items in /recordings/camera_1/2024-03-21: 10
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_1] - Items in /recordings/camera_1/2024-03-27: 22
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_1] - Items in /recordings/camera_1/2024-03-26: 10
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_1] - Items in /recordings/camera_1/2024-03-24: 6
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_1] - Items in /recordings/camera_1/2024-03-22: 20
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_1] - Items in /recordings/camera_1/2024-03-23: 12
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_1] - Items in /recordings/camera_1/2024-03-25: 10
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_1] - Initializing recorder
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.camera.camera_1] - Initializing camera Front Yard
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.camera.camera_1] - Resolution: 640x480 @ 14 FPS
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.camera.camera_1] - Camera Front Yard initialized
[2024-03-27 23:41:31] [INFO    ] [viseron.components] - Setup of domain camera for component ffmpeg with identifier camera_1 took 9.5 seconds
[2024-03-27 23:41:31] [INFO    ] [viseron.components] - Setup of domain motion_detector for component mog2 with identifier camera_1 took 0.0 seconds
[2024-03-27 23:41:31] [INFO    ] [viseron.components] - Setup of domain object_detector for component darknet with identifier camera_1 took 0.0 seconds
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.camera.camera_1] - Starting capture thread
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_1] - FFmpeg decoder command: ffmpeg_camera_1 -hide_banner -loglevel error -avoid_negative_ts make_zero -fflags nobuffer -flags low_delay -strict experimental -fflags +genpts -use_wallclock_as_timestamps 1 -vsync 0 -rw_timeout 5000000 -hwaccel vaapi -vaapi_device /dev/dri/renderD128 -i rtmp://*****:*****@10.0.0.180:1935/bcs/channel0_sub.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=***** -vf fps=2.0 -f rawvideo -pix_fmt nv12 pipe:1
[2024-03-27 23:41:31] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_1] - FFmpeg segments command: ffmpeg_camera_1_seg -hide_banner -loglevel error -avoid_negative_ts make_zero -fflags nobuffer -flags low_delay -strict experimental -fflags +genpts -use_wallclock_as_timestamps 1 -vsync 0 -rw_timeout 5000000 -hwaccel vaapi -vaapi_device /dev/dri/renderD128 -i rtmp://*****:*****@10.0.0.180:1935/bcs/channel0_main.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=***** -f segment -segment_time 5 -reset_timestamps 1 -strftime 1 -c:v copy -c:a copy /segments/camera_1/%Y%m%d%H%M%S.mp4
[2024-03-27 23:41:31] [INFO    ] [viseron.components.nvr.nvr.camera_1] - NVR for camera Front Yard initialized
[2024-03-27 23:41:31] [INFO    ] [viseron.components] - Setup of domain nvr for component nvr with identifier camera_1 took 0.0 seconds
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_3] - Stream information from FFprobe: Width: 640 Height: 480 FPS: 12 Video Codec: h264 Audio Codec: aac
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_3] - Running cleanup
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_3] - Items in /recordings/camera_3/2024-03-21: 8
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_3] - Items in /recordings/camera_3/2024-03-27: 4
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_3] - Items in /recordings/camera_3/2024-03-26: 4
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_3] - Items in /recordings/camera_3/2024-03-24: 4
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_3] - Items in /recordings/camera_3/2024-03-22: 2
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_3] - Items in /recordings/camera_3/2024-03-23: 10
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_3] - Items in /recordings/camera_3/2024-03-25: 14
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.recorder.camera_3] - Initializing recorder
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.camera.camera_3] - Initializing camera Back Yard
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.camera.camera_3] - Resolution: 640x480 @ 12 FPS
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.camera.camera_3] - Camera Back Yard initialized
[2024-03-27 23:41:32] [INFO    ] [viseron.components] - Setup of domain camera for component ffmpeg with identifier camera_3 took 10.3 seconds
[2024-03-27 23:41:32] [INFO    ] [viseron.components] - Setup of domain motion_detector for component mog2 with identifier camera_3 took 0.0 seconds
[2024-03-27 23:41:32] [INFO    ] [viseron.components] - Setup of domain object_detector for component darknet with identifier camera_3 took 0.0 seconds
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.camera.camera_3] - Starting capture thread
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_3] - FFmpeg decoder command: ffmpeg_camera_3 -hide_banner -loglevel error -avoid_negative_ts make_zero -fflags nobuffer -flags low_delay -strict experimental -fflags +genpts -use_wallclock_as_timestamps 1 -vsync 0 -rw_timeout 5000000 -hwaccel vaapi -vaapi_device /dev/dri/renderD128 -i rtmp://*****:*****@10.0.0.87:1935/bcs/channel0_sub.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=***** -vf fps=2.0 -f rawvideo -pix_fmt nv12 pipe:1
[2024-03-27 23:41:32] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_3] - FFmpeg segments command: ffmpeg_camera_3_seg -hide_banner -loglevel error -avoid_negative_ts make_zero -fflags nobuffer -flags low_delay -strict experimental -fflags +genpts -use_wallclock_as_timestamps 1 -vsync 0 -rw_timeout 5000000 -hwaccel vaapi -vaapi_device /dev/dri/renderD128 -i rtmp://*****:*****@10.0.0.87:1935/bcs/channel0_main.bcs?token=sdasdasd&channel=0&stream=0&user=*****&password=***** -f segment -segment_time 5 -reset_timestamps 1 -strftime 1 -c:v copy -c:a copy /segments/camera_3/%Y%m%d%H%M%S.mp4
[2024-03-27 23:41:32] [INFO    ] [viseron.components.nvr.nvr.camera_3] - NVR for camera Back Yard initialized
[2024-03-27 23:41:32] [INFO    ] [viseron.components] - Setup of domain nvr for component nvr with identifier camera_3 took 0.0 seconds
[2024-03-27 23:41:34] [DEBUG   ] [viseron.components.ffmpeg.stream.camera_4] - Stream information from FFprobe: Width: 640 Height: 352 FPS: 0 Video Codec: h264 Audio Codec: aac
[2024-03-27 23:41:34] [ERROR   ] [viseron.components] - Uncaught exception setting up domain camera for component ffmpeg: Could not get needed stream information. Missing at least one of width, height, fps or codec. You can specify the missing information in the config to circumvent this. Width: 640 Height: 352 FPS: 0 Codec: h264
Traceback (most recent call last):
  File "/src/viseron/components/__init__.py", line 418, in setup_domain
    result = domain_module.setup(
  File "/src/viseron/components/ffmpeg/camera.py", line 304, in setup
    Camera(vis, config[identifier], identifier)
  File "/src/viseron/components/ffmpeg/camera.py", line 319, in __init__
    self.stream = Stream(config, self, identifier)
  File "/src/viseron/components/ffmpeg/stream.py", line 113, in __init__
    self._substream = self.get_stream_information(config[CONFIG_SUBSTREAM])
  File "/src/viseron/components/ffmpeg/stream.py", line 260, in get_stream_information
    raise StreamInformationError(width, height, fps, codec)
viseron.exceptions.StreamInformationError: Could not get needed stream information. Missing at least one of width, height, fps or codec. You can specify the missing information in the config to circumvent this. Width: 640 Height: 352 FPS: 0 Codec: h264
[2024-03-27 23:41:34] [ERROR   ] [viseron.components] - Setup of domain camera for component ffmpeg with identifier camera_4 failed
[2024-03-27 23:41:34] [ERROR   ] [viseron.components] - Unable to setup dependencies for domain motion_detector for component mog2. Failed dependencies: ['domain: camera, identifier: camera_4']
[2024-03-27 23:41:34] [ERROR   ] [viseron.components] - Unable to setup dependencies for domain object_detector for component darknet. Failed dependencies: ['domain: camera, identifier: camera_4', 'domain: motion_detector, identifier: camera_4']
[2024-03-27 23:41:34] [ERROR   ] [viseron.components] - Unable to setup dependencies for domain nvr for component nvr. Failed dependencies: ['domain: camera, identifier: camera_4', 'domain: motion_detector, identifier: camera_4', 'domain: object_detector, identifier: camera_4']
[2024-03-27 23:41:34] [INFO    ] [viseron.core] - Viseron initialized in 13.4 seconds

@roflcoopter
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FFprobe sometimes fails to get the needed stream information, or the camera does not report it properly.
Sadly nothing i can do about that from Viserons perspective

To remedy this you can manually specify width, height, fps and codec in the config to avoid these issues in the future

@kavemang
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kavemang commented Apr 7, 2024

@roflcoopter

Lastcyear the first thing you had me try was manually setting what youndescribed, we diwcussed it above last year, when that didnt work you asked me for the logs above

@kavemang
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kavemang commented Apr 7, 2024

This is my config section atm

      width: 2560
      height: 1440
      fps: 30
      codec: h265
      audio_codec: null

for audio_codec ive so far tried null, aac, AAC

my stream is RTMP and I think should be AAC basec on the camera type

the weird thing is this only started after my power outage and only for wifi cams, ive been using Viseron for more than a year I think without issue

PS: i wasnt clear here, still can't get the feed to fire up, same error

After this follow up, you asked me for these logs, but you are telling me to apply the same solution again

@roflcoopter
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Ahh sorry about that!

@roflcoopter roflcoopter reopened this Apr 7, 2024
@roflcoopter
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Will check if something is different when attempting to reconnect with the stream information.

@roflcoopter
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roflcoopter commented Apr 8, 2024 •
edited

Are you by any chance using a substream? Judging from your logs it appears so.
In that case, you need to set the stream information for that one as well.

Should be something like this:

ffmpeg:
  camera:
    camera_2:
      ...rest of your config
      width: 2560
      height: 1440
      fps: 30
      codec: h265
      audio_codec: null
      substream:
        ...rest of your config
        width: 640
        height: 352
        fps: ??? # This is what seems to be reported as 0 from your camera which is causing issues
        codec: h265
        audio_codec: null

If that doesnt work out either, please post your full config

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@bsyomov @roflcoopter @kavemang