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Erro ao abrir chamado pelo formulário. #3480

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felipecoraiola opened this issue Mar 22, 2024 · 4 comments
Open

Erro ao abrir chamado pelo formulário. #3480

felipecoraiola opened this issue Mar 22, 2024 · 4 comments

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@felipecoraiola
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Bom dia,

Após a atualização para a ultima versão do forms 2.13.9, começou a dar uns problemas quando usuário tenta abrir chamado por ele, da um erro porém o chamado abre, só que esse erro confunde os usuários eles ficam tentando abrir novamente e vai duplicando os chamados.

Nosso GLPI é a Versão: 10.0.10

image_paste4295894
@btry
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btry commented Mar 25, 2024

HI

You should search if you have errors in php-errors.log sql-errors.log and in the JS console of the browser.

@felipecoraiola
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@wanderlage
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It is also occurring in version 2.13.8.
And there was no upgrade to this version, I had it since 2023.
It started today.

@btry
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btry commented Apr 15, 2024 •
edited

Hi

Now you should reproduce and check in the network tab the HTTP request which returns an error 400.

We need to see the URL, the headers sent by the browser and the request payload (not the answer payload)

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@btry @wanderlage @felipecoraiola